A message from the owner “Inspiration happens in strange places…”

To Our Valued Clients,

Since 2017, Island Medical Alert Systems has had the pleasure of providing service to hundreds of clients throughout Long Island and the five boroughs of New York City. We have enjoyed being part of your community and your families as we followed our mission of allowing seniors to age in place safely in the comfort of their homes. 

 As the medical alert industry continues to evolve with rapidly changing technology, consolidation can provide clients with access to services and support not previously available.

Keeping the needs of our clients at the heart of every company decision we make, we are very excited to announce that clients of Island Medical Alert Systems are now members of the Alert1® family!

As of 3/15/23, all medical alert clients have been seamlessly transitioned to  Alert1®  . Please be assured that nothing has changed regarding your medical alert button. Please continue to press the button to receive help. 

Your 24/7 monitoring center is exactly the same, and plan pricing will also remain the same for the duration of your account


Alert1 has been saving lives and protecting members for over 35 years. They are headquartered on the East Coast, and serve members in all 50 US states as well as Canada and Puerto Rico. 


All inquires regarding your account or device should be directed to Alert1’s Member Care team at:

800-693-5433 ext 2


Alert1 Medical Alert Systems


Never Face an Emergency Alone

Island Medical Alert Systems, LLC

New Hyde Park, NY 11040

Phone: 516-654-7377

Email: customerservice@islandmedalert.com


“You’re never left stranded…with an Island Medical Alarm”




  • Two Geographically Seperated, 100% Redundant CSAA Five Star Certified, UL 2050 Listed Central  Monitoring Centers

  •  Backup power supplies and multiple standby generators able to provide continuous monitoring despite storms, equipment failures or outages.

  •  Specially trained personnel experienced in handling the unique needs of seniors